Refund policy

RETURN & REFUND POLICY

All Member Mentality products are made to order. Because products are produced specifically for each customer, we do not accept returns or exchanges for incorrect size, incorrect color, or change of mind.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong product, please contact us within 30 days of delivery at membermentality4@gmail.com.

Please include your order number and clear photos showing the issue. We will review the issue and, when eligible, arrange a replacement or refund.

Wrong Size or Color

Please carefully review the size chart and product information before placing your order. We cannot accept returns or exchanges when the wrong size or color was ordered by the customer.

Refunds

If your refund is approved, the refund will be issued to your original payment method. Processing times may vary depending on your payment provider.

Questions

If you have any questions about our return and refund policy, please contact us at membermentality4@gmail.com.